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Stress, anxiety, and differences of opinion can all lead to conflict. In this highly interactive workshop, you will learn proactive techniques to diffuse these emotions, and effective communication strategies to resolve conflicts that arise with clients, volunteers and staff members.
Presenters: Bunny Egerton and Lacey Tsonis, Raising Munchkin LLC
9770 Patuxent Woods Drive, Suite 301Columbia, MD 21046443-518-7705